Food was fantastic too, overall a very enjoyable birthday celebration.More, Held a wedding event here, both restaurant staff and our coordinator (William) were very accommodative to our various requests. <3 - I like the taste of the food. Hai Tien Lo: Fantastic food and service - See 376 traveller reviews, 281 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Actual Day: More Details. Our dietary needs were accommodated, and William also went out of his way to personally deliver the bento sets as we were worried about delivery delays. We had an issue with our wine consignment - but William briefed his staff and handled the situation well. Marriott Autograph Collection Hotels in Singapore, Hotels near Singapore Mass Rapid Transit (SMRT), Hotels near Sands Skypark Observation Deck, Late Night German Restaurants in Singapore, Late Night Greek Restaurants in Singapore, Seafood Restaurants for Breakfast in Singapore, Restaurants for Group Dining in Singapore, Restaurants with Outdoor Seating in Singapore, British Restaurants for Lunch in Marina Bay, Downtown Core/Downtown Singapore Restaurants. SPECIAL THANKS TO: WILLIAM AND HIS TEAM: Nicholas&Dorothy 1212-2020. dish that is outstandingly superior nor memorable. Description: Hai Tien Lo epitomises traditional Cantonese dining with a contemporary twist. (but if you're thinking of hosting your event phase 3, can consider) so William and I planned a surprise for my then-fiancé to celebrate his 30th and we sampled the quality of food at HTL; not the exact wedding dishes, fyip. Fried with generous amounts of prawns, squids and beansprouts, but it lacks depth (ie wok-hei). SPECIAL THANKS TO: WILLIAM AND HIS TEAM: Hai Tien Lo: Worth It - See 372 traveller reviews, 277 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. I tried once on a weekday, only dim sum was free flow. Kelly (the waitress) was extremely helpful too. Read review of Hai Tien Lo (海天楼), Suntec / City Hall by ianyan: Very normal food, waited 2 hours for dish We're on Telegram! Hai Tien Lo, Singapore: See 377 unbiased reviews of Hai Tien Lo, rated 4 of 5 on Tripadvisor and ranked #243 of 13,179 restaurants in Singapore. We also had our tea ceremony in the restaurant. It's a perfect place for two zones of crowd - so you don't have to do it another day / time. Hai Tien Lo: Hai Tien Lo - See 378 traveler reviews, 285 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Hai Tien Lo (海天楼) Reviews #03-00 Pan Pacific Hotel Singapore , 7 Raffles Boulevard , 039595 $$$$ Asian • Cantonese • Chinese • Dim Sum Restaurant Hai Tien Lo, Singapore: See 379 unbiased reviews of Hai Tien Lo, rated 4 of 5 on Tripadvisor and ranked #249 of 13,217 restaurants in Singapore. We approached him to assist us with this and he...was once again extremely helpful and provided top-notch service. We had an issue with our wine consignment - but William briefed his staff and handled the situation well. Please note that for Phase 3, social distancing measures are still in place, and restaurant dine-in reservations are limited to a maximum of 8 persons per table. guests. Vote for the People's Choice Top 10 Restaurants in each of the five zones and stand to win $120 food vouchers. The manager (William) received our email and contacted us IMMEDIATELY the next working day and we started to communicate over email. Overall the service and quality are pretty much you would expect from a Pan Pacific Hotel.More, I have visited this restaurant many times and I am always impressed by the food and service. Dedicated staff service, polite and efficient. FOOD: EXCELLENT - all of our guests commented that the food was great, (except for the canopy chicken, which we were disappointed too) It is first braised in melted butter, garlic, spring onions and seasoning, then quick fried in a wok. Quality was good and the food was really fresh. Can a vegetarian person get a good meal at this restaurant? Service staff was really nice and attentative. Overall the service and quality are pretty much you would expect from a Pan Pacific Hotel. - excellent service throughout our meal from placing our order to food recommendation and the food serving Only thing: I think they forgot our cake-cutting which we were promised on our first visit to HTL but on a positive note, they gave two slices of cake to our birthday guests. In fact, we were having dim sum 3 days in a row, and what a wonderful experience here. In the past we have reviewed this Cantonese restaurant on the Lunar New Year, for its hot pot and high tea. PARKROYAL COLLECTION Marina Bay, Singapore, Golden Peony @ Conrad Centennial Singapore, Suntec Singapore Convention & Exhibition Centre. Food was fantastic too, overall a very enjoyable birthday celebration. Hai Tien Lo: Friends gathering!!! Hai Tien Lo (海天楼) Reviews #03-00 Pan Pacific Hotel Singapore, 7 Raffles Boulevard, 039595 $$$$ Asian • Cantonese • Chinese • Dim Sum Restaurant +65 68846884. Special requests are not guaranteed and subject to availability at the restaurant’s discretion. Actual Day: They were very helpful, for instance they recommended and explained to us...dishes that we should try, when my mother was struggling with the e-menu. We frequent hai tien lo with our family and love the food and service. Food is fresh, taste excellent and the set dinner has variety. Food is fresh, taste excellent and the set dinner has variety. Are you sure you want to delete this answer? However, if you come in the afternoon, you could feel the heat of the day in the restaurant. Notes stating an alternative timing or party size will not be accommodated. For our readers eager to take a tea break and cut down on greasy food, Pan Pacific’s Hai Tien Lo (HTL) might just be the “dumpling to your eyes”. :) - we called the night before and managed to get the last table for lunch Hai Tien Lo Review The ambience of the restaurant was great, with a beautiful scenery of Singapore Skyline. We paid for the parking and left.We have dine in other restaurants in Pan pacific several times but this was the first time we had such unpleasant experience. (but if you're thinking of hosting your event phase 3, can consider) so William and I planned a surprise for my then-fiancé to celebrate his 30th and we sampled the quality of food at HTL; not the exact wedding dishes, fyip. Food Review: Hai Tien Lo @ Pan Pacific Singapore Posted on October 7, 2014 by theRantingPanda in Food The Place We were really excited to have the opportunity to visit Hai Tien Lo recently, the award winning Cantonese restaurant at Pan Pacific Singapore, which is now located at level 3 of the hotel after its massive revamp. Trip732090, General Manager at Hai Tien Lo Chinese Restaurant, responded to this review Responded September 28, 2018 Dear Valued Guest, Thank you for sharing with us your Pan Pacific Beijing experience! There's no food tasting - if more than 6 pax, against the law. Get food news and reviews, along with exclusive deals and more delivered right to you. We will improve our service and make it quickly. Hai Tien Lo is a modern-style Chinese restaurant, but has a touch of traditional architecture to its walls. We also had our tea ceremony in the restaurant. Probably we were at the corner hence not much attention was given.The complimentary carpark ticket $2.40 which was given was expired. Only thing: I think they forgot our cake-cutting which we were promised on our first visit to HTL but on a positive note, they gave two slices of cake to our birthday guests. FOOD: EXCELLENT - all of our guests commented that the food was great, (except for the canopy chicken, which we were disappointed too) For a healthier alternative, opt for brown rice instead of white for all rice-based dishes at no extra charge. Previously tried their weekday lunch which i must say is very exquisite, but their more expensive weekend is one big disappointing experience. Staff were helpful in reminding guests not to inter-mingle: VERY IMPT not to get into trouble with the law. An Exquisite Medley of Handcrafted Mid-Autumn Delights at Hai Tien Lo Presenting treasured baked favourites , vibrant new snowskin flavours and a gastronomic reunion set menu Hai Tien Lo’s Four Treasures Snowskin Mooncakes Hai Tien Lo (海天楼) celebrates the coming Mid-Autumn Festival with an exquisite medley of eleven handcrafted baked and snowskin mooncakes to please… Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Hai Tien Lo, Singapore: See 379 unbiased reviews of Hai Tien Lo, rated 4 of 5 on Tripadvisor and ranked #249 of 13,212 restaurants in Singapore. Love the ambience of the place! This is a robust steak dish with a red wine sauce, featuring succulent rib-eye fillet cooked in two steps: braising and frying. We had a wonderful experience with the BD manager, William, when we held our wedding at HTL the last year. The menu needs some help. It wasn't salty, food was fresh, served hot and AWESOME!!!